ServiceFleetAI ("ServiceFleetAI", "we", "us") is operated by MAS2U LLC. This Privacy Policy explains what information we collect through servicefleetai.com and the ServiceFleetAI application, how we use it, and the choices you have.
Information we collect
- Account information: name, email address, phone number, company name.
- Business data you enter: customers, vehicles, work orders, estimates, invoices, and payments.
- Contact details of your customers that you store in the app, including mobile phone numbers used for text notifications.
- Usage and device data collected automatically to operate and secure the service.
Text messaging (SMS)
If you provide a mobile number — for example when a shop sends you an estimate, invoice, or service update — we use it only to deliver those transactional text messages on behalf of the shop you do business with.
- No sharing of mobile numbers: we do not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties for their marketing or promotional purposes. Mobile numbers are used solely to deliver messages related to your service relationship.
- Message frequency varies based on your service activity (estimates, approvals, status updates, invoices, and appointment reminders).
- Message and data rates may apply. Contact your wireless carrier for details about your text messaging plan.
- You can opt out at any time by replying STOP to any message. Reply START to resubscribe, or HELP for help.
How we use information
- To operate the platform: scheduling, work orders, invoicing, payments, and notifications.
- To provide customer support and respond to requests.
- To secure the service, prevent fraud, and comply with legal obligations.
Data sharing
We share data only with service providers that help us operate the platform (for example cloud hosting, payment processing, and text message delivery via Twilio), and only as needed to provide the service. We do not sell personal information.
Data retention & security
We retain business records while your account is active and as required by law. We use encryption in transit and access controls to protect your data.
Your choices
You may request access, correction, or deletion of your personal information by contacting us. Reply STOP to opt out of text messages at any time.
Contact
MAS2U LLC — ServiceFleetAI
Email: info@servicefleetai.com